Customer payment & claim center
The right resource, right when you need it.
Use the directory below to reach official carrier payment and claim resources. If you are uncertain which carrier or policy applies, contact Cylex for help.
If someone is injured or in immediate danger, call 911 first. Take reasonable steps to prevent further damage when safe, and do not admit fault or agree to settlements.
Payments & claims
Find your insurance carrier.
American Modern
Chubb
Dairyland
Foremost
Grange
Hagerty
The Hanover / Citizens
Liberty Mutual
National General
Nationwide
Progressive
Safeco
Travelers
Westfield
No matching carrier was found. Contact Cylex for help.
Before reporting a claim
A calm, clear first response can make the process easier.
- Prioritize safety and contact emergency services when needed.
- Prevent additional damage only when it is safe and reasonable.
- Document the scene with notes, photos, and relevant contact details.
- Keep damaged property unless your carrier instructs you otherwise.
- Report the loss promptly through the carrier or contact Cylex for guidance.
Claim handling and coverage decisions are made under the terms, conditions, exclusions, and limits of the applicable policy. Links above lead to third-party carrier websites.